Privacy Policy

Effective Date: 08 May 2026
Last Updated: 08 May 2026

This Privacy Policy explains how Apeiron Global Pvt. Ltd., operating under the brand name Tecobytes, collects, uses, stores, shares, and protects personal information when you use our website and services available at https://planner.tecobytes.com.

By accessing or using Tecobytes Planner, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Us

Company Legal Name: Apeiron Global Pvt. Ltd.
Brand Name: Tecobytes
Website: https://planner.tecobytes.com
Contact Email: [email protected]
Business Address: Behind Decathlon, Gokul Road, Hubballi - 580030, Karnataka, India.

Tecobytes Planner is a social media planning, scheduling, publishing, and campaign management platform that allows users to create, manage, and schedule content across supported social media platforms.

2. Information We Collect

We may collect the following types of information when you use our platform:

2.1 Account Information

When you register or use our platform, we may collect:

• Name
• Email address
• Phone number, if provided
• Password or authentication details
• Business or organization name
• Profile details
• Billing details, if paid services are enabled

2.2 Social Media Account Information

When you connect your social media accounts, we may collect and process information necessary to provide scheduling, publishing, analytics, and management features. This may include:

• Social media account ID
• Page, profile, group, or channel information
• Access tokens or authorization tokens
• Permissions granted by you
• Connected account status
• Content publishing history
• Platform-specific metadata

We only access social media data based on the permissions you authorize through the respective platform.

2.3 Content and Media

When you use Tecobytes Planner, you may upload or create content such as:

• Text posts
• Captions
• Hashtags
• Images
• Videos
• Documents
• Scheduled campaign content
• Drafts
• Comments or notes added within the platform

You retain ownership of the content you upload or create.

2.4 Technical Information

We may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Login activity
• Date and time of access
• Error logs
• Usage activity
• Cookies and similar tracking technologies

This information helps us improve security, troubleshoot errors, and improve platform performance.

2.5 Payment Information

If we offer paid plans, subscriptions, or paid services, payment processing may be handled by third-party payment gateways. We do not store full card numbers or sensitive payment credentials on our servers unless explicitly required and securely handled through authorized payment providers.

3. How We Use Your Information

We may use your information for the following purposes:

• To create and manage your account
• To provide social media scheduling and publishing services
• To connect and manage authorized social media accounts
• To upload, store, schedule, and publish content
• To send service-related notifications
• To provide customer support
• To improve platform performance and user experience
• To detect, prevent, and investigate misuse, fraud, spam, or security issues
• To process payments, invoices, or subscriptions, if applicable
• To comply with legal obligations
• To enforce our Terms of Service

4. Social Media Platform Access

Tecobytes Planner may integrate with third-party platforms such as Facebook, Instagram, LinkedIn, X/Twitter, YouTube, Pinterest, TikTok, Google Business Profile, or other supported platforms.

When you connect a social media account, you authorize Tecobytes Planner to access and perform certain actions based on the permissions granted by you. These actions may include creating posts, scheduling content, publishing content, retrieving profile/page details, and showing basic analytics where supported.

We do not control the policies, API availability, approval process, restrictions, or actions of third-party social media platforms. Your use of those platforms is also governed by their respective terms and privacy policies.

5. Access Tokens and Connected Accounts

To provide posting and scheduling functionality, Tecobytes Planner may store access tokens or authorization credentials provided by third-party platforms.

We use these tokens only to perform authorized actions requested by you or required to provide platform functionality. You may revoke access at any time from your Tecobytes account settings or directly from the connected social media platform.

If you disconnect a social media account, we will stop using the related access token for future actions.

6. Sharing of Information

We do not sell your personal information.

We may share information only in the following situations:

• With service providers who help us operate the platform
• With payment gateways for payment processing
• With hosting, email, analytics, storage, or security providers
• With social media platforms when you authorize us to publish or manage content
• When required by law, court order, or government authority
• To protect our legal rights, users, business, or platform security
• In case of merger, acquisition, restructuring, or business transfer

All third-party service providers are expected to handle your information securely and only for the required purpose.

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Improve platform performance
• Analyze usage
• Enhance security
• Provide a better user experience

You may control cookies through your browser settings. However, disabling cookies may affect certain platform features.

8. Data Storage and Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, loss, or disclosure.

These measures may include:

• Secure server infrastructure
• Access controls
• Encryption where applicable
• Regular monitoring
• Backups
• Secure authentication practices

However, no internet-based service can guarantee 100% security. You are responsible for keeping your account credentials confidential.

9. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent misuse, and enforce our agreements.

Scheduled posts, uploaded media, and connected account data may remain stored as long as your account is active or until you delete them.

If you request account deletion, we will delete or anonymize your personal data within a reasonable period, subject to legal, technical, backup, and compliance requirements.

10. User Rights and Choices

Depending on applicable law, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your account or data
• Withdraw consent for certain processing activities
• Disconnect social media accounts
• Request information about how your data is used
• Raise a privacy-related complaint

To exercise these rights, contact us at:

[email protected]

11. Account and Data Deletion

You may request deletion of your Tecobytes Planner account and associated personal data by contacting us at:

[email protected]

Please include your registered email address and account details. We may verify your identity before processing the request.

Once verified, we will process deletion within a reasonable time, generally within 30 days, unless longer retention is required for legal, security, fraud prevention, or compliance reasons.

Some residual data may remain in backups for a limited period before being permanently removed.

12. Children’s Privacy

Tecobytes Planner is intended for users who are at least 18 years old or the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without proper authorization, we will take steps to delete such information.

13. International Data Processing

Your information may be processed or stored on servers located in India or other countries depending on our hosting, storage, and service providers.

By using our services, you consent to such processing and storage, subject to reasonable safeguards and applicable laws.

14. Third-Party Links

Our platform may contain links to third-party websites, services, social media platforms, or payment providers.

We are not responsible for the privacy practices, content, or policies of third-party websites or services. Please review their privacy policies before using them.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Continued use of the platform after changes means you accept the updated Privacy Policy.

16. Contact Us

For questions, concerns, complaints, or data-related requests, contact us at:

Apeiron Global Pvt. Ltd.
Brand: Tecobytes
Behind Decathlon, Gokul Road,
Hubballi - 580030, Karnataka, India.
Email: [email protected]